Company Profile:
ClinicalBox, Inc.
ClinicalBox, Inc. creates software solutions that are mission critical for healthcare providers who serve complex, high-cost patients requiring coordination and engagement: the 1% of patients driving 20% of healthcare costs. ClinicalBox does this by treating all interactions with the healthcare system as episodes of care. For each episode of care there is a template. And associated with these templates are milestones, tasks, interactive educational modules, communication and notifications, which are cleanly nested within an intuitive timeline. ClinicalBox solutions are for patients, their families and their healthcare providers all of whom can leverage its capabilities to get on the same page. ClinicalBox is capable of integrating with all the major EHR systems. ClinicalBox solutions enable delivery systems to seamlessly execute value-based risk-sharing contracts with health insurers. The ClinicalBox team brings significant experience to the table: a combined 75 plus years of healthcare and engineering experience; 24 start-ups between the members of the leadership team; and $1.97B in M&A and private equity transactions.
Q: Please tell us how your business idea was conceived. Was there an "aha" moment or did it evolve gradually?
A: Our business idea evolved gradually over eight years before we decided
that we either needed to stop complaining about problems in the
healthcare system or to do something about them. We spent a couple years
working on our ideas on weekends, talking with customers, and narrowing
our focus. On one very long road trip it all came together:
Coordination and patient engagement is where healthcare is headed. We
realized that we want to help make waves and then ride them as the
healthcare system moves towards its value-based future.
Q: What's the most inventive, innovative, or disruptive aspect of your initiative?
A: We design for the 1 percent of patients who drive 20 percent of
healthcare costs, and for use by the most technophobic patients and
healthcare providers. We are disruptive by virtue of offering brutally
simple solutions to the everyday challenges of navigating and managing
complex episodes of care; by defining "patient-centered" to include the
patient's family; and by doing away with expensive up-front
implementation costs to price on a per-patient basis for the duration of
the episode of care. Our mantra is: You use it, you get value, and then
we get paid.
Q: How will it help people live to their greatest potential or contribute to making the world healthier?
A: When complex care episodes such as surgical procedures do not consider
the patients' bigger pictures or adequately manage them across the care
continuum, the result is a fragmented experience, strain on healthcare
providers and staff, poor outcomes, and higher than necessary costs. We
help bring those episodes of care into sharp focus. Informal
caregivers--family or friends--play the most significant role,
quantitatively and qualitatively, in coordinating a patient’s care. But
even with today’s coordination and patient engagement solutions, they’re
the least equipped to play that role. We put the informal caregiver
front and center, providing them with the tools they need.
Q: Five years from now, what would you like to be able to say has been your most important contribution to health?
A: Our five-year goal is to create solutions that help
patients--specifically the 1% of people at the fringes of our healthcare
system who are suffering and looking to the healthcare system to become
well--their family members, and their healthcare providers. We aim to
do that without adding hassle, clicks, time, or confusion, and we'd like
to be able to say that our product did what it was supposed to--
coordinated care and engaged patients--and led to a healthcare system
that makes people as whole as it possibly can.
Q: What single word or phrase best describes the culture of your startup and why?
A: Raw unbridled passion for problem solving.